Terms and Conditions
Last Updated: March 2026
Welcome to Nadra Solutions (https://nadrasolutions.co.uk). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
About Our Services
Nadra Solutions provides assistance and guidance for NADRA-related services, including but not limited to:
- NICOP applications and renewals
- Pakistan Origin Card (POC) applications
- Family Registration Certificate (FRC) applications
- Pakistani passport (MRP) application assistance
- General support related to NADRA documentation
We act as a third-party assistance service that helps applicants complete their documentation and submit applications correctly.
We are not affiliated with or operated by NADRA Pakistan, the Pakistan High Commission, or any government authority.
Use of the Website
By using this website, you agree that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian.
- The information you provide is accurate and complete.
- You will not misuse the website or attempt to access restricted areas of the system.
- You will not use the website for unlawful purposes.
We reserve the right to restrict access to the website if these terms are violated.
Application Responsibility
Applicants are responsible for ensuring that:
- All information submitted is accurate and truthful.
- Documents provided are valid and authentic.
- Required documents are uploaded in the correct format.
Incorrect or incomplete information may result in delays, rejection of applications, or additional processing time.
Nadra Solutions is not responsible for application rejections made by NADRA or other authorities.
Service Fees
Our service fees cover application assistance, document review, and support services.
Fees may vary depending on:
- The type of service requested
- Processing category selected
- Additional assistance required
All service fees are clearly communicated before processing begins.
Government fees charged by NADRA or the Pakistan High Commission are separate and may change without notice.
Payment Policy
By making a payment on our website, you agree that:
- Payments are made for service assistance provided by Nadra Solutions.
- Payment confirmation will be sent after successful processing.
- Additional documentation requests may occur during the application process.
Payment methods may include online payment gateways or other approved payment methods.
Refund Policy
Due to the nature of application support services:
- Fees for completed services are non-refundable.
- Refunds may only be considered if work on the application has not yet begun.
If an application is rejected by NADRA or another authority, service fees paid to Nadra Solutions are not refundable, as the service provided relates to assistance and submission support.
Processing Time
Processing times mentioned on our website are estimated timelines based on typical NADRA processing periods.
Actual processing times may vary depending on:
- NADRA verification procedures
- Government processing delays
- Document verification requirements
- Public holidays or system maintenance
Nadra Solutions cannot guarantee exact processing times.
Limitation of Liability
Nadra Solutions shall not be held liable for:
- Application delays caused by NADRA or government authorities
- Rejections due to incorrect or incomplete information provided by the applicant
- Technical issues beyond our control
- Delays in delivery services
Our responsibility is limited to providing application assistance and support services.
Intellectual Property
All content on this website, including text, graphics, logos, and design, is the property of Nadra Solutions unless otherwise stated.
You may not reproduce, copy, or distribute any content from this website without written permission.
Third-Party Links
Our website may contain links to external websites for informational purposes.
We are not responsible for the content, policies, or practices of third-party websites.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Updates will be posted on this page with the revised date. Continued use of the website after changes indicates acceptance of the updated terms.
Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Nadra Solutions
- Email: support@nadrasolutions.co.uk
- Phone: +44 7853 194651
Address:
53j, 4 Mann Island, Liverpool, L3 1BP, United Kingdom